March 2012




Dear NHLS Client

This manual serves as a very basic guide to using the TrakCare Lab Webviewer.  Additional tooltips may be available once you progess from the login screen to the Patient Find screen.

The Login Screen:




The login screen gives access to the webviewer.  To proceed, enter a valid username and password.



Once logged in, the top of the next screen displays the user code at the top right. To reset the password, click on the user code.






The Patient Find Screen:



This screen enables the user to search the database for patient results.


If multiple search criteria are entered, only specimens that match all the search criteria can be found.


Notice that the Doctor Code field  is linked to the Webview User Code.


-          If there is a requesting Doctor Code for the user, the doctor’s name will be displayed in the Doctor Code field.  If a doctor’s name is left in place, only specimens registered using that requesting Doctor Code can be retrieved.


-          If there is no requesting Doctor Code for the user, the Doctor Code field will contain an invalid entry in red, which must be cleared to proceed. 



Patient Demographic fields that can be searched:


Surname:   Type in Patient surname.  Not case sensitive.


Name:   Type in Patient name


Date of Birth:   Type in date of birth, in the format DD/MM/YYYY. A calendar icon next to the field allows one to select a Date of Birth on the Calendar.


National ID Type:   In order to search by ID number, the type of Identification (Passport or RSA ID) must first be selected.


National ID:   Patient’s ID or Passport number.


MRN:   TrakCare MRN is a unique referrence number allocated to each patient registered on the Database.  This number allows for multiple visits and episodes to be “grouped” together.  The MRN is printed on the Doctor Report.  When MRN is used, it acts as a single search criterion.


Other Demographic fields that can be searched:


Patient Location: This is the hospital or clinic from which the specimen came.  This field can be searched in a variety of ways.



To search for a Hospital or Clinic:



  1. Type in the location code and press TAB.  If you regularly need to look up one location, note and memorise the code.



  1. Type in a partial location name and click on the magnifying glass icon (the “lookup” button) next to the field.  Location names starting with those letters will be listed.   Not case sensitive.



Select the location required.   This will give access to specimens registered from any ward of that location



To search for a ward in a hospital:


  1. Using the same search strategies as above, once the location has been selected and the full location name is in the field, click on the lookup button again.  Both the location and the wards of that location will be listed.




  1. Using the same search strategies as above, once the location has been selected and the full location name is in the field, add a full stop and the first letter of a ward code, and click on the lookup button again. Both the location and all wards starting with that letter will be listed.





Hospital Folder number:   Enter the patient’s folder number.  If there is more than one instance of this folder number in the Database, the field turns red.  Click on the magnifying glass icon next to this field and it will show the patients that have this folder number.  Only one patient can be selected.  Once one is selected, a single patient (single MRN) has actually been selected, and no other search criteria apply.







Episode:   To view a specific known episode record, type the episode number in this field and click on the magnifying glass.

Date From and Date To:   By default the date is set to 10 days ago.





After entering appropriate search criteria, click SEARCH.


Patients matching all the search criteria will be listed.  Select one patient.







The Patient Episodes Screen:




For one patient, multiple specimens (“episodes”) may be listed.  There are three options to view results.



  1. PDF of doctor report.  This is the easiest and clearest view of the entire set of results.  Note that it does not work for Histology or Genetics reports.


  1. Results View.  This also shows a full report.  The authorisation status of each individual test is indicated in the line above the result.




  1. Test Set View.  Click on a single test, to see the result of that individual test.